Last updated: [July 1, 2026]
At Aks Royale, transparency isn’t just how we make our perfumes — it’s how we run our business. This policy explains, in plain language, exactly what information we collect, why we collect it, who we share it with, and what control you have over it. No vague language, no hidden clauses.

1. Who We Are
Aks Royale (“we,” “us,” “our”) is a Pakistani fragrance brand selling perfumes through our website [www.aksroyale.com]. This policy applies to anyone who visits our website, creates an account, places an order, or otherwise interacts with us online.

2. Information We Collect
We only collect what we actually need to serve you. This includes:

Information you give us directly:

• Name
• Phone number
• Delivery address
• Email address (if provided)
• Order details (products, sizes, quantities)
• Any messages you send us (e.g. customer support queries)

Information collected automatically:

• Basic technical data (browser type, device type, approximate location based on IP) for site functionality and security
• Cart and session data via cookies, so your cart doesn’t empty itself while you’re still shopping

We do not collect payment card details, because we currently operate on a Cash on Delivery (COD) basis only. If we introduce online payment methods in the future, this policy will be updated to disclose exactly how that data is handled, and by whom.

3. Why We Collect It

We use your information only for clearly defined purposes:

• To process, confirm, and deliver your order
• To contact you about your order (confirmation, delivery updates, delays, issues)
• To respond to questions or support requests
• To improve our website and shopping experience
• To detect and prevent fraudulent or abusive orders
• To send you promotional updates — only if you’ve separately opted in. We will never add you to marketing lists just because you placed an order.

4. Who We Share Your Information With

We do not sell your data. Full stop. We share information only where it’s genuinely necessary to fulfill our service to you:

• Courier/delivery partners (e.g. TCS, Leopards, or similar) — we share your name, phone number, and delivery address so your order can reach you. They use this information solely to complete delivery.
• Service providers who help us run our website or operations (e.g. hosting providers), bound to handle data securely and only for the purpose we’ve engaged them for.
• Legal authorities, only if required by law, and only to the extent legally required.
  We do not share your data with advertisers, data brokers, or any third party for purposes unrelated to running your order or our website.

5. Cookies

Our website uses basic cookies to keep your cart and session working properly as you browse — for example, so items stay in your cart as you move between pages. These are functional, not used to build advertising profiles. If we adopt analytics or advertising tracking tools (such as Meta Pixel or Google Analytics) in the future, we will update this section to disclose exactly what’s tracked and give you the option to opt out where applicable.

6. How Long We Keep Your Information

We retain order and account information for as long as necessary to fulfill orders, handle returns or disputes, and meet any legal or accounting obligations — and no longer than that. If you’d like your data deleted sooner (where we’re not legally required to retain it), you can request this — see Section 8.

7. How We Protect Your Information

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. No online system is 100% immune to risk, but we don’t treat your data carelessly, and we don’t collect more than we need in the first place — the less we hold, the less there is to protect.

8. Your Rights and Choices

You have the right to:

• Ask us what personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your data, where we’re not legally required to keep it
• Opt out of promotional communications at any time (a simple message or unsubscribe request is enough)
• Ask us who we’ve shared your data with

To exercise any of these, just email us at support@aksroyale.com We’ll respond and resolve it — no runaround.

9. Age Requirement

Our website and products are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we’ll remove it.

10. Changes to This Policy

If this policy changes — because our payment methods, tools, or processes evolve — we’ll update this page and revise the “Last updated” date at the top. We won’t bury material changes; if something significant changes in how we handle your data, we’ll make that clear, not quiet.

11. Contact Us

Questions, concerns, or requests related to your privacy? Reach us directly at support@aksroyale.com. We mean it when we say we take this seriously — and we’d rather you ask than wonder.